Network, video, display & media specialist with a focus in technology and project implementation. Passionate about team synergy, detail, new skills & customer service.
Event Technology Professional, Supervisor, Network Services TechnicianEncore Event Technologies
Presently serving as Network technician on nights and weekends; insuring internet needs are bring met, along with troubleshooting wired and wireless connectivity. Providing guidance to the sales team regarding our network and A/V capabilities, as well as providing hardware and software support to clients and co-workers alike on Windows and , as well as mobile devices. Troubleshot all technical issues relating Encore’s on-site computer and network equipment in a timely fashion and kept superiors and colleagues informed as to progress. Began supervising Event Technician shifts within first three months of starting.
Freelance Stagehand and Crew ChiefChicago Stagehand
Assisted and executed audio visual set ups and tear downs for conference, corporate, event & theatrical installations. Reached leadership role within two months of starting employment.
Freelance Audiovisual Installation and Setup TechnicianSoléTV
Installed, programmed and troubleshot passenger area displays and digital signage on passenger ships.
Broadcast Studio TechnicianNorwegian Cruise Line
Responsible for the then-new Four Winds Interactive-produced digital signage system, which was comprised of over fifty interactive signs, as well as the on-demand television system. Created schedules & content on signs. Troubleshot in networked Windows environment. Coordinated live events, terrestrial antenna acquisition while at sea & the distribution of digital and analog video streams. Trained new personnel & maintained documentation of repairs and upgrades.